Send a report with the outmost confidentiality.

WHAT IS POSSIBLE TO REPORT

There is no exhaustive list of offences or irregularities that may be the subject of whistleblowing. Reports of conduct, risks, offences, or irregularities committed or attempted to the detriment of the public interest are considered relevant.

Therefore, reports may relate to acts or omissions, committed or attempted, that:

  1. are illegal (such as corruption, bribery, abuse, theft, harassment, absenteeism, violence or harassment);
  2. are made in violation of codes of conduct or other Company rules that are subject to disciplinary action;
  3. may cause financial damage to the Company;
  4. may damage the Company’s reputation;
  5. may cause harm to the health or safety of the Company’s employees, end users and citizens or to the environment in relation to the Company’s activities;
  6. is detrimental to the Company’s users, employees, and others who carry out their activities at the Company.

However, there is a list of topics to choose from within the whistleblowing form. Please refer to the Whistleblowing Policy for further details.

In addition, it should be noted that whistleblowing does not concern personal complaints, claims and cases that fall within the scope of the employment relationship or involve relations with superiors or colleagues. For these, it is necessary to refer to the discipline and procedures of the Human Resources Department.

The offences reported must relate to situations that have come to the knowledge of the whistleblower, either directly or indirectly, including by chance, by virtue of his or her employment relationship and role.

Reports based on suspicions or rumours cannot be considered worthy of protection, as the interests of third parties who are the subject of the information contained in the report must be taken into account; it is also necessary to avoid the Company carrying out internal investigations that are likely to be of little use and costly. Therefore, in order to have a correct assessment of the report, the requirement of the truthfulness of the facts in the report cannot be disregarded.